Resolved -
After monitoring for 24 hours, we can confirm that everything is back to normal. In case you face any issues please let us know.
Sep 10, 07:19 UTC
Update -
Our technical teams have confirmed that the reconnection is now become stable and please relink creator's account.
If you continue to experience any issues, please contact support.
Sep 9, 09:10 UTC
Update -
Through analysis of fan accounts and creator logs, we’ve determined that each rebind remains valid for approximately 30 minutes now. This might allow your chatting operations to resume work until the platform is fully recovered.
Sep 9, 08:41 UTC
Update -
We have confirmations from multiple sources that the unlinking is happening across all third party services, even on desktop browser.
Our entire tech team is focused on this, and we will provide updates as soon as more information becomes available.
Sep 9, 07:13 UTC
Monitoring -
We’ve identified an OnlyFans side session issue that is impacting all CRMs and causing creator accounts to get unlinked. We’re actively investigating the root cause and will provide updates as soon as more information becomes available.
Sep 9, 06:29 UTC