Update - Fan Reports have been restored, and historical data has been updated.
However, the following services remain suspended, we are continuing to work on a fix for this issue.
Smart Message - Nudge
Smart List
Auto-follow
Feb 11, 2025 - 02:54 UTC
Monitoring - At the moment, almost all of our services have been restored. However, the following services remain suspended:
Smart Message - Nudge
Smart List
Auto-follow
Fan Report
Jan 16, 2025 - 10:58 UTC
Update - We are continuing to work on a fix for this issue.
Jan 13, 2025 - 14:08 UTC
Update - At the moment, almost all of our services have been restored. However, the following services remain suspended:
- Profile Promotion
- Smart List
- Free Trial Link
- Tracking Link
- Fan Report
- Auto-Follow
- Smart Message - Nudges
Jan 13, 2025 - 13:53 UTC
Update - -
Jan 10, 2025 - 10:29 UTC
Update - -
Jan 10, 2025 - 10:28 UTC
Update - We are continuing to work on a fix for this issue.
Jan 10, 2025 - 10:27 UTC
Update - We are continuing to work on a fix for this issue.
Jan 10, 2025 - 10:21 UTC
Update - Our monitoring system has detected an increase in OF4290 errors. To maintain system stability and ensure the continued functionality of Message Pro, our development team has temporarily suspended the following features:
Creator Report
Employee Report
Smart Message (including Nudge)
Message Dashboard
Share for Share
AI Copilot
AI Auto Chat
Profile Promotion
Smart List
Free Trial Link
Tracking Link
Fan Report
Auto-Follow
At this time, we do not have a specific ETA for re-enabling these features. However, we are actively monitoring the situation and working to restore stability. Once the system is stabilized, we will prioritize bringing these features back online.
Jan 09, 2025 - 21:49 UTC
Update - We are currently experiencing some connectivity issues, and our team is actively working on a restoring full functionality as quickly as possible.
Suspended Data Synchronization:
Creator Report
Employee Report
Message Dashboard
Smart List
Tracking Link
Free Trial Link
Fans Report
Functionalities Stopped:
Smart Message: All messages (excluding OF MM)
Profile Promotion
Share for Share
Auto-follow
AI Auto chat
We continue to work to bring back the remaining features as soon as possible.
Thank you for your patience.
Jan 09, 2025 - 08:10 UTC
Update - We are currently experiencing some connectivity issues, and our team is actively working on a restoring full functionality as quickly as possible.
Suspended Data Synchronization:
Creator Report
Employee Report
Message Dashboard
Smart List
Tracking Link
Free Trial Link
Fans Report
Functionalities Stopped:
Smart Message: All messages (excluding OF MM)
Profile Promotion
Share for Share
Auto-follow
AI Auto chat
We continue to work to bring back the remaining features as soon as possible.
Thank you for your patience.
Jan 09, 2025 - 08:09 UTC
Update - We are currently experiencing some connectivity issues, and our team is actively working on a restoring full functionality as quickly as possible.
Suspended Data Synchronization:
Creator Report
Employee Report
Message Dashboard
Smart List
Tracking Link
Free Trial Link
Fans Report
Functionalities Stopped:
Smart Message: All messages (excluding OF MM)
Profile Promotion
Share for Share
Auto-follow
AI Auto chat
We continue to work to bring back the remaining features as soon as possible.
Thank you for your patience.
Jan 09, 2025 - 02:13 UTC
Update - The following features have been successfully restored:
· Smart Messages (check unavailable features below)
· Share for Share
· AI Auto Chat
· Profile Promotion
· Auto-follow
· Message Dashboard
· Smart List
· Tracking links
· Free trial links
·Reports (check unavailable features below)
The following features remain unavailable:
· Automatic Message for Expiring Soon and Expired
· Service for determining Tip source: limited impact on reporting accuracy in specific scenarios where tips are attributed to employees.
Our development team is actively working to implement proper solutions for these outstanding issues. We are committed to resolving them as quickly and efficiently as possible.
We appreciate your patience and understanding as we continue to make progress. Further updates will be provided as the situation evolves.
Jan 08, 2025 - 09:56 UTC
Update - We are currently experiencing some connectivity issues, and our team is actively working on a restoring full functionality as quickly as possible.
The following features have been successfully restored:
Smart Messages (Excluding Nudge and Expiring Soon / Expired fans)
Share for Share
AI Auto Chat
Profile Promotion
Auto-follow
Data-sync has been restored for:
Message Dashboard
Smart List
Tracking links
Free trial links
We continue to work to bring back the remaining features as soon as possible.
Thank you for your patience.
Jan 08, 2025 - 08:30 UTC
Update - We are currently experiencing some connectivity issues, and our team is actively working on a restoring full functionality as quickly as possible.
The following features have been successfully restored:
Smart Messages (Excluding Nudge and Expiring Soon / Expired fans)
Share for Share
AI Auto Chat
Profile Promotion
Auto-follow
Data-sync has been restored for:
Message Dashboard
Smart List
Tracking links
Free trial links
We continue to work to bring back the remaining features as soon as possible.
Thank you for your patience.
Jan 08, 2025 - 08:27 UTC
Update - We are currently experiencing some connectivity issues, and our team is actively working on a restoring full functionality as quickly as possible.
The following features have been successfully restored:
Smart Messages (Excluding Nudge and Expiring Soon / Expired fans)
Share for Share
AI Auto Chat
Profile Promotion
Auto-follow
Data-sync has been restored for:
Message Dashboard
Smart List
Tracking links
Free trial links
We continue to work to bring back the remaining features as soon as possible.
Thank you for your patience.
Jan 08, 2025 - 07:29 UTC
Update - We are continuing to work on a fix for this issue.
Jan 07, 2025 - 03:59 UTC
Update - -
Jan 07, 2025 - 12:00 UTC
Update - We understand you are currently experiencing issues with Infloww. The root cause is related to rate limits imposed by OF, but we’ve already made significant progress. Message Basic, Message Pro, Creator Reports, Employee Reports and Smart Messages have been restored.
These features may take a little longer to restore
Fans Online Message (Nudge)
Smart List
Autofollow
Fans Report
Tracking Link
Promotion Link
Trial Link
S4S
Our development team is actively working on resolving the issue and we will keep you informed.
Dec 12, 2024 - 09:16 UTC
Update - We understand you are currently experiencing issues with Infloww. The root cause is related to rate limits imposed by OF, but we’ve already made significant progress. Message Basic, Message Pro, Creator Reports and Employee Reports have been restored.
These features may take a little longer to restore
Fans Online Message
Smart List
Autofollow
Fans Report
Tracking Link
Promotion Link
Trial Link
Smart Message
S4S
Our development team is actively working on resolving the issue and we will keep you informed.
Dec 08, 2024 - 08:52 UTC
Update - We understand you are currently experiencing issues with Infloww. The root cause is related to rate limits imposed by OF, but we’ve already made significant progress. Message Basic is now fully operational, and Messages Pro will follow shortly.
These features may take a little longer to restore
Fans Online Message
Smart List
Autofollow
Creator Report
Fans Report
Employee Report
Tracking Link
Promotion Link
Trial Link
Smart Message
Our development team is actively working on resolving the issue and we will keep you informed.
Dec 06, 2024 - 20:31 UTC
Identified - We’re currently experiencing an issue related to OF4290 error.
Impact:
Users may encounter this error when attempting the following actions on the platform:
Fans Online Message
Smart List
Autofollow
Creator Report
Fans Report
Employee Report
Tracking link
Promotion link
Trail link
Smart Message
Resolution:
Our development team is actively working on resolving the issue.
We appreciate your patience and understanding!
Dec 06, 2024 - 18:15 UTC