After monitoring for 24 hours, we can confirm that everything is back to normal. In case you face any issues please let us know.
Posted Sep 10, 2025 - 07:19 UTC
Update
Our technical teams have confirmed that the reconnection is now become stable and please relink creator's account. If you continue to experience any issues, please contact support.
Posted Sep 09, 2025 - 09:10 UTC
Update
Through analysis of fan accounts and creator logs, we’ve determined that each rebind remains valid for approximately 30 minutes now. This might allow your chatting operations to resume work until the platform is fully recovered.
Posted Sep 09, 2025 - 08:41 UTC
Update
We have confirmations from multiple sources that the unlinking is happening across all third party services, even on desktop browser.
Our entire tech team is focused on this, and we will provide updates as soon as more information becomes available.
Posted Sep 09, 2025 - 07:13 UTC
Monitoring
We’ve identified an OnlyFans side session issue that is impacting all CRMs and causing creator accounts to get unlinked. We’re actively investigating the root cause and will provide updates as soon as more information becomes available.
Posted Sep 09, 2025 - 06:29 UTC
This incident affected: Creator and employee management.