However, the following services remain suspended, we are continuing to work on a fix for this issue:
Smart Message - Nudge Smart List
Posted Mar 11, 2025 - 08:25 UTC
Update
Auto-follow has been restored.
However, the following services remain suspended, we are continuing to work on a fix for this issue:
Smart Message - Nudge Smart List
Posted Feb 17, 2025 - 12:55 UTC
Update
Fan Reports have been restored, and historical data has been updated.
However, the following services remain suspended, we are continuing to work on a fix for this issue.
Smart Message - Nudge Smart List Auto-follow
Posted Feb 11, 2025 - 02:54 UTC
Monitoring
At the moment, almost all of our services have been restored. However, the following services remain suspended:
Smart Message - Nudge Smart List Auto-follow Fan Report
Posted Jan 16, 2025 - 10:58 UTC
Update
We are continuing to work on a fix for this issue.
Posted Jan 13, 2025 - 14:08 UTC
Update
At the moment, almost all of our services have been restored. However, the following services remain suspended: - Profile Promotion - Smart List - Free Trial Link - Tracking Link - Fan Report - Auto-Follow - Smart Message - Nudges
Posted Jan 13, 2025 - 13:53 UTC
Update
-
Posted Jan 10, 2025 - 10:29 UTC
Update
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Posted Jan 10, 2025 - 10:28 UTC
Update
We are continuing to work on a fix for this issue.
Posted Jan 10, 2025 - 10:27 UTC
Update
We are continuing to work on a fix for this issue.
Posted Jan 10, 2025 - 10:21 UTC
Update
Our monitoring system has detected an increase in OF4290 errors. To maintain system stability and ensure the continued functionality of Message Pro, our development team has temporarily suspended the following features:
Creator Report Employee Report Smart Message (including Nudge) Message Dashboard Share for Share AI Copilot AI Auto Chat Profile Promotion Smart List Free Trial Link Tracking Link Fan Report Auto-Follow
At this time, we do not have a specific ETA for re-enabling these features. However, we are actively monitoring the situation and working to restore stability. Once the system is stabilized, we will prioritize bringing these features back online.
Posted Jan 09, 2025 - 21:49 UTC
Update
We are currently experiencing some connectivity issues, and our team is actively working on a restoring full functionality as quickly as possible.
Suspended Data Synchronization: Creator Report Employee Report Message Dashboard Smart List Tracking Link Free Trial Link Fans Report
Functionalities Stopped: Smart Message: All messages (excluding OF MM) Profile Promotion Share for Share Auto-follow AI Auto chat
We continue to work to bring back the remaining features as soon as possible.
Thank you for your patience.
Posted Jan 09, 2025 - 08:10 UTC
Update
We are currently experiencing some connectivity issues, and our team is actively working on a restoring full functionality as quickly as possible.
Suspended Data Synchronization: Creator Report Employee Report Message Dashboard Smart List Tracking Link Free Trial Link Fans Report
Functionalities Stopped: Smart Message: All messages (excluding OF MM) Profile Promotion Share for Share Auto-follow AI Auto chat
We continue to work to bring back the remaining features as soon as possible.
Thank you for your patience.
Posted Jan 09, 2025 - 08:09 UTC
Update
We are currently experiencing some connectivity issues, and our team is actively working on a restoring full functionality as quickly as possible.
Suspended Data Synchronization: Creator Report Employee Report Message Dashboard Smart List Tracking Link Free Trial Link Fans Report
Functionalities Stopped: Smart Message: All messages (excluding OF MM) Profile Promotion Share for Share Auto-follow AI Auto chat
We continue to work to bring back the remaining features as soon as possible.
Thank you for your patience.
Posted Jan 09, 2025 - 02:13 UTC
Update
The following features have been successfully restored: · Smart Messages (check unavailable features below) · Share for Share · AI Auto Chat · Profile Promotion · Auto-follow · Message Dashboard · Smart List · Tracking links · Free trial links ·Reports (check unavailable features below)
The following features remain unavailable: · Automatic Message for Expiring Soon and Expired · Service for determining Tip source: limited impact on reporting accuracy in specific scenarios where tips are attributed to employees.
Our development team is actively working to implement proper solutions for these outstanding issues. We are committed to resolving them as quickly and efficiently as possible.
We appreciate your patience and understanding as we continue to make progress. Further updates will be provided as the situation evolves.
Posted Jan 08, 2025 - 09:56 UTC
Update
We are currently experiencing some connectivity issues, and our team is actively working on a restoring full functionality as quickly as possible.
The following features have been successfully restored: Smart Messages (Excluding Nudge and Expiring Soon / Expired fans) Share for Share AI Auto Chat Profile Promotion Auto-follow
Data-sync has been restored for: Message Dashboard Smart List Tracking links Free trial links
We continue to work to bring back the remaining features as soon as possible.
Thank you for your patience.
Posted Jan 08, 2025 - 08:30 UTC
Update
We are currently experiencing some connectivity issues, and our team is actively working on a restoring full functionality as quickly as possible.
The following features have been successfully restored: Smart Messages (Excluding Nudge and Expiring Soon / Expired fans) Share for Share AI Auto Chat Profile Promotion Auto-follow
Data-sync has been restored for: Message Dashboard Smart List Tracking links Free trial links
We continue to work to bring back the remaining features as soon as possible.
Thank you for your patience.
Posted Jan 08, 2025 - 08:27 UTC
Update
We are currently experiencing some connectivity issues, and our team is actively working on a restoring full functionality as quickly as possible.
The following features have been successfully restored: Smart Messages (Excluding Nudge and Expiring Soon / Expired fans) Share for Share AI Auto Chat Profile Promotion Auto-follow
Data-sync has been restored for: Message Dashboard Smart List Tracking links Free trial links
We continue to work to bring back the remaining features as soon as possible.
Thank you for your patience.
Posted Jan 08, 2025 - 07:29 UTC
Update
We are continuing to work on a fix for this issue.
Posted Jan 07, 2025 - 03:59 UTC
Update
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Posted Jan 07, 2025 - 12:00 UTC
Update
We understand you are currently experiencing issues with Infloww. The root cause is related to rate limits imposed by OF, but we’ve already made significant progress. Message Basic, Message Pro, Creator Reports, Employee Reports and Smart Messages have been restored.
These features may take a little longer to restore
Fans Online Message (Nudge) Smart List Autofollow Fans Report Tracking Link Promotion Link Trial Link S4S
Our development team is actively working on resolving the issue and we will keep you informed.
Posted Dec 12, 2024 - 09:16 UTC
Update
We understand you are currently experiencing issues with Infloww. The root cause is related to rate limits imposed by OF, but we’ve already made significant progress. Message Basic, Message Pro, Creator Reports and Employee Reports have been restored.
These features may take a little longer to restore
Fans Online Message Smart List Autofollow Fans Report Tracking Link Promotion Link Trial Link Smart Message S4S
Our development team is actively working on resolving the issue and we will keep you informed.
Posted Dec 08, 2024 - 08:52 UTC
Update
We understand you are currently experiencing issues with Infloww. The root cause is related to rate limits imposed by OF, but we’ve already made significant progress. Message Basic is now fully operational, and Messages Pro will follow shortly.
These features may take a little longer to restore
Fans Online Message Smart List Autofollow Creator Report Fans Report Employee Report Tracking Link Promotion Link Trial Link Smart Message
Our development team is actively working on resolving the issue and we will keep you informed.
Posted Dec 06, 2024 - 20:31 UTC
Identified
We’re currently experiencing an issue related to OF4290 error.
Impact: Users may encounter this error when attempting the following actions on the platform:
Fans Online Message Smart List Autofollow Creator Report Fans Report Employee Report Tracking link Promotion link Trail link Smart Message
Resolution: Our development team is actively working on resolving the issue.
We appreciate your patience and understanding!
Posted Dec 06, 2024 - 18:15 UTC
This incident affects: Proxy service, Messages and notifications, Growth tools, Creator and employee management, Billing and balances, Share for Share, and Reports.