We're investigating reports of issues with Emojis

Incident Report for Infloww

Resolved

This incident has been resolved.

Posted Sep 20, 2024 - 14:21 UTC

Monitoring

A fix for emoji in Message Basic has been implemented and our dev team is diligently monitoring the result.

Posted Sep 20, 2024 - 10:57 UTC

Update

Beta versions are still being evaluated to apply fixes. Versions affected: 5.1.20, 5.3.

We released version 5.1.10 and 5.4.1, which partially fixed the emoji issue in Message Basic.

Our team is working on an update to fix the issue where the emoji is added at the beginning of the message

Posted Sep 19, 2024 - 10:15 UTC

Update

Beta versions are still being evaluated to apply fixes. Versions affected: 5.1.20, 5.3 and 5.4.1.

We released version 5.1.10, which partially fixed the emoji issue in Message Basic.

Our team is working on an update to fix the issue where the emoji is added at the beginning of the message

Posted Sep 19, 2024 - 00:31 UTC

Update

Beta versions are still being evaluated to apply fixes. Versions affected: 5.1.20, 5.3 and 5.4.1.

Yesterday, we released version 5.1.10, which fixed the emoji issue in Message Basic.

Posted Sep 18, 2024 - 09:28 UTC

Update

We've just released version 5.1.10, which fixes the emoji issue in Message Basic.

Beta versions are still being evaluated to apply fixes. Versions affected: 5.1.20, 5.3 and 5.4.1.

Posted Sep 17, 2024 - 10:15 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 17, 2024 - 08:04 UTC

Investigating

We are currently investigating this issue.

Posted Sep 17, 2024 - 02:48 UTC

This incident affected: Messages and notifications.