Temporary Connectivity Issues Affecting Message Pro, Vault Pro and PPVs

Incident Report for Infloww

Resolved

This incident has been resolved.

Posted Sep 14, 2024 - 15:48 UTC

Update

We are continuing to monitor for any further issues.

Posted Sep 14, 2024 - 15:22 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 14, 2024 - 14:46 UTC

Investigating

We are aware that some of you are receiving an error message stating "connectivity issues." This is due to an ongoing OF connectivity issue that is currently affecting our services. As a result, the following features may not be available temporarily: Message Pro, Vault Pro, PPVs.
Our team is actively investigating the issue, and we are working diligently to resolve it as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience during this time.
We will provide updates as soon as the issue is fixed. Thank you for your understanding.

Posted Sep 14, 2024 - 14:44 UTC

This incident affected: Messages and notifications and Growth tools.