OF Connection Affecting Profile Promotion

Incident Report for Infloww

Resolved

We have verified that the issue has been resolved. The Profile Promotion is stable and functioning as expected.

Posted Aug 02, 2024 - 03:04 UTC

Monitoring

We have implemented a fix for the OF backend updating issue, and Profile Promotion is now available.

Please restart the app for the fix to take effect.

Our team is currently monitoring the system to ensure the issue is fully resolved and that no further problems arise.

Posted Aug 02, 2024 - 02:08 UTC

Identified

Due to a recent OF backend update, promotions under Growth > Profile Promotion is currently not available. Our team is working on a fix, expected within 24 hours. We apologize for any inconvenience.

Posted Jul 31, 2024 - 08:08 UTC

This incident affected: Growth tools.